FAQs
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Once you’ve finalized your event needs, send us a detailed list of required quantities from our rental furniture, decor, or other services. Please include your event location, delivery date, dismantling date, and preferred timing. Delivery charges vary by emirate. Our team will check availability and send a quote for approval. After agreement, payment can be made via bank transfer, cash, or cheque. You’ll receive a booking confirmation starting with RB/0***, and your order will be ready for delivery.
Yes, self-pickup or third-party transportation is available for Dubai and Abu Dhabi rentals. A refundable security deposit is required based on your order quantity. The deposit will be fully refunded once all items are returned in their original condition.
Our delivery team operates 24/7, though our sales office closes weekends and after 6 PM. We request all delivery details be finalized at least 48 hours in advance to ensure smooth service.
Our team will contact you before arrival to discuss setup details including access points and floor plans. We’ll offload, unwrap, clean, arrange all items according to your specifications, and request your signature on the delivery note once you’re satisfied.
We service all event types including festivals, weddings, corporate events, and private parties. Just share your requirements, and we’ll tailor our services accordingly.
We deliver nationwide across the UAE, plus Saudi Arabia, Bahrain, and Oman. We can handle logistics or assist with your arrangements.
Yes, we create custom backdrops, sofas, chairs, tables, and decor to match your specific vision.
We specialize in corporate event rentals and offer comprehensive services including setup, buildup, and event flow management throughout the UAE.
Our inventory includes themed furniture for various styles including black, outdoor, wedding, rustic, and cocktail party themes.
Our inventory includes themed furniture for various styles including black, outdoor, wedding, rustic, and cocktail party themes.
Currently, we accept bank transfer, cash, or cheque payments for customer privacy protection.
Changes can be made up to 48 hours before delivery, subject to item availability and adequate preparation time.
30% of invoiced amount if canceled one week before delivery
75% of invoiced amount if canceled 24 hours before delivery
Our in-house production team handles complete customization across carpentry, steel works, upholstery, and painting for stress-free event solutions.
While you may sublease, you’re responsible for returning items in their original condition and covering any repair costs for damages.
We provide medium to large-scale event planning with a 3-month minimum for large events and 30 days for medium events.
We create custom stands based on your briefing and venue requirements. Design services are free for pre-paid events, though large projects may require an advance payment.